Set up your availability & specific override times
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This tutorial shows you how to set default availabilities, override specific dates/times
and receive booking notifications, streamlining scheduling for both coaches and clients.
Easy Steps
As a coach, you can customise your availability directly in the settings of your coach app.
Open your coach app and navigate to the 'Settings' tab.
When setting up your availability for the first time, go to the 'Activity Types' tab. Select the activities you want to offer your clients and save them. Please note that these activity types are set in Exerp. After this, head to the 'Availability Review' tab to set your available times.
At the top of the page, the maximum number of days in advance that bookings can be made by your clients is set by GoodLife's head office. If this feature is not blocked or disabled, avoid modifying it.
A buffer time between bookings is useful if you need to set up equipment or change training areas. This feature may be hidden or disabled, as the buffer time will be set by GoodLife's head office.
In the left column, you can now set default availability times that repeat weekly. Set the availability hours individually for each day by clicking the '+' button.
In the box just below, set the location for your sessions. This could be a club, a park, or another location.
The types of services you offer at this location and time can be selected here. In this demonstration, I've chosen to offer 60-minute coaching sessions.
Click the 'Add' button to publish your availability.
On Mondays, I do a split shift, so I want to add additional hours in the afternoon. To do this, click on the '+' button and set your hours (e.g., 2pm to 6pm).
I've now set my default availability for every Monday from 9am to 12pm and 2pm to 6pm at the same location. You can set different locations for different time blocks if needed.
To create overrides for specific days, click the '+' button. This allows you to modify times, appointment types, or locations.
To mark yourself as unavailable on a specific day, click the bin icon next to the hours, then click 'Add' to set this override in your calendar.
From their member's app, clients can now book appointments during your available hours and at your selected locations. If GoodLife has enabled this feature, clients will receive an SMS reminder before their session.
From their member's app, clients can now book appointments during your available hours and at your selected locations.
Once you've set your default availabilities and specific day overrides, click the 'Save' button to publish everything.
Your clients will be able to see your available times and locations via their app. If enabled, clients will receive an SMS reminder before their booked session.
In this tutorial, we covered how to customize your availability settings in the GoXPro app.